Terms & Conditions
General terms and conditions of sale:
General terms and conditions of sale are between the consumers (further
customer) and STOYCHO ZAREV-99 Ltd., the founder of Internet store caverscamp.com,
to determine the purchasing and selling procedure and conditions.
Making an order and payment in the Internet store caverscamp.com, you
confirm that is aware of the general terms and conditions of sale.
Purchasing and selling takes effect after the whole payment for the products.
The goods and the prices on display have an informative nature on the
caverscamp.com website. The item can be different from the picture. On the
picture can be details, which are not included in the item’s packaging.
The use of information of the website caverscamp.com does not cause the
legal obligations between the visitors and owners of the Internet store.
caverscamp.com holds one-sided rights to change the general sale
conditions and the offered product’s price policy at any time. Changes
and additions to the pricelists and conditions to take effect from the
moment of publication at caverscamp.com. The conditions at the moment of
the order are applicable.
Making a purchase:
Just browse our store, and add any items that you wish to buy into the
shopping cart. After you have finished your selection, click on
'Checkout' and you will be asked for a few details that we need to be
able to complete the order.
On the Internet store caverscamp.com the product's prices are indicated in
the following currencies: BGN, EUR, GBP and USD .
Currencies rates are based of EUR and update daily of European Central Bank.
All prices including value-added tax (VAT) 20%.
Please be informed, that when you purchase the Goods Online for Personal Use
You may be charged customs duties and taxes for something purchased online because:
Custom's duties are not included in the price of the goods you
purchase online, and are not be included in the overall shipping costs
you pay to the online retailer ............ LTD.
When purchasing goods online from landjoff.com, all of these goods are
originate from Bulgaria, therefore may are subject to a customs duty,
which is a tariff or tax imposed on goods when transported across
international borders.
When goods are not shipped domestically (within your country) or within a
single customs union, such as the European Union, you are liable to pay
any inbound duties and taxes which your local customs authority deems
appropriate.
What is payable, if anything, depends on where the goods are sent from,
the type of goods, their transactional value and the weight of the
package.
Before making a purchase, you should always check the specific rules and regulations that govern the act of importing in recidence country.
Payment methods:
1. PayPal
2. Bank transfer
3. Cash on delivery (available for Bulgaria, Greece and Romania ONLY)
Shipping and handling:
If your goods are in stock, they will be dispatched within 2 working
days, beginning from the moment of receiving cleared payment. The
payment is considered "cleared" after the money from the buyer has been
deposited into our account.
The handling time is the number of working days we will take to post the item after receiving your cleared payment. This does not include the number of working days for delivery.
“Working days” are normal weekdays. Saturdays, Sundays, and major holidays do not count as working days, so you’ll want to keep them in mind as you determine the earliest delivery date for you.
No handling fees are charged on any product.
Back Orders:
We accept back orders for all items, except those in "SELL OFF" category.
Usually the production of backordered products is within 5 working days.
If due to some reason the time will be longer than usually, you will
always be informed and option to cancel your order, if you don't wish to
wait.
Delivery:
Shipping cost is charged on the basis of weight and delivery location.
The delivery time depend of the delivery location and the service.
You agree that proof of delivery supplied by delivery company is sufficient evidence to establish that goods have been received.
Guarantee:
All of our products come with 180 days guarantee.
Landjoff.com does not take the responsibility if:
1. The damage of the product is the result of the customer fault.
2. The damage of the product is the result of the incorrect usage.
3. The product has a natural wear from the usage.
Returns policy:
We want you to be happy and 100% satisfied with your purchase. If you
are not completely satisfied, we will accept returns or exchanges for
all items (except customized products) within 30 days of the original
delivery date. Returned items must be in original condition with no
damage or missing parts.
Shipping charges are not refundable (we will pay all shipping costs,
including the return shipping cost if the returned item is a result of
our error*). You will be responsible for the cost of return and safe
return of any product purchased after which a refund of the purchase
price will be made in full, unless the goods have been miss used, or are
in a condition that warrants the product non-saleable. Depending of
your prefferences, refunds will be credited to your PayPal account or
like a vaucher for future purchace.
When returning an item please make sure you get a “proof of postage
certificate” from the Post office (free of charge) and make sure to
properly insure the item(s).
*NOTE: If you receive different from purchased color, size or item, then
the mistake is our and we will pay all shipping costs, including the
return shipping cost. The amount of return shipping cost is payable up
to the amount of the original shipping cost.
Contacting us:
If you need to reach us, please email us using the link on the store page.